Which statement is not true according to the authors?

• A. Leaders must ensure consequences for failing to meet standards are immediate and severe
• B. Leaders should model the standards themselves
• C. Clear accountability helps teams stay aligned
• D. Consistent praise reinforces high performance

Answer: (A)

The central idea is that leadership relies on accountability, credibility, and consistent standards. Leaders must live by the standards they set, showing by example and then holding others to those same expectations. Consequences are part of accountability, but they aren’t about instilling fear with immediate, severe punishment. Instead, they should be timely, fair, and aimed at fixing the process and helping the person improve, often through coaching and clear feedback. This approach keeps the team aligned because everyone understands the standards, sees leaders model them, and experiences ongoing support to meet them. Clear accountability reinforces alignment, and consistent praise reinforces high performance by recognizing and reinforcing the desired behavior.